Senior Business Analyst

Zagreb, Osijek, Split, Rijeka, Remote, Croatia


At FIVE, we have been bringing great value to our clients by creating sustainable digital products that have been delivering results for more than 15 years, and have big projects and plans in the pipeline. We are known for top design and development, and do not stop there but rather use all of our talents to create top products, which includes a strong team of Product and Project Managers, a team which you will hopefully join.

As a Business Analyst you will have the opportunity to work on one of the two complex projects for our international clients, one of which is a well-known automobile maker, and the other one is a global investment management company. Working on these long-term projects, you will closely cooperate with a multidisciplinary international team and help us manage the creation of better digital products for our clients on a daily basis.

What are you going to do?

You will focus on establishing and maintaining great relationships with our clients' stakeholders through a deep understanding of the business domain and their needs. To gather and analyse business requirements, you will regularly communicate and work closely with them as well as with our design and engineering teams, product and project managers. 

Your systematic approach to work will be supported by creating and keeping up-to-date product backlog - creating user stories and acceptance criteria from the product vision and epics.

Additionally, we expect you to use your analytical skills to propose new solutions to the client processes and the product development, as well as to contribute your team with suggestions for different improvements. To do this, closely observing industry trends in the area of application design will be necessary.

What are we looking for?

  • 3+ years of experience as a Product Owner and/or Business Analyst in an Agile environment, defining business requirements and creating user stories
  • Demonstrable ability to translate business needs into solution requirements and define those in a written format
  • Good knowledge of business analysis practices and techniques
  • Good understanding of all standard tools and methodologies concerning Business Analysis including processes, artifacts, and tools
  • Knowledge and experience in at least one of the following domains – payments, financial services, and banking is a bonus
  • Excellent written and verbal communication skills, and stakeholder management skills
  • Strong technical writing and analytical skills, and systematic approach to work
  • Fluent English – both written and spoken.

What can you expect from us?

A culture of constant learning and improvement, with clear and structured opportunities for skills growth through 1on1 coaching. Long-term career development within FIVE and Endava. Additionally, you will have the opportunity to learn from our experienced and skilled Product team located in the USA.

A range of benefits within the company - from office "perks", to team budgets for education and team buildings.

Flexibility in work - we are not interested in when and where, but in how you work. At the same time, since the onboarding process will be held in our Zagreb office, we will cover your costs of a 2-week onboarding if needed. 

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